Job Description
Process Analyst International / Multinational Programmes

Your Tasks

  • Join cross-functional team for digital and business transformation of international / multinational insurance programs for more than 5,300 programs in more than 200 countries/territories
  • Analyse, optimize and harmonize international insurance processes to enhance operational effectiveness
  • Collaborate with stakeholders to map and document end-to-end international insurance workflows, ensuring global compliance and optimizing coverage
  • Utilize process modelling techniques to visualize and communicate international insurance workflows, including policy issuance, claims handling, premium calculation, and compliance procedures
  • Drive process improvement initiatives and advise on change management strategies, facilitate process redesign workshops, and lead cross-functional teams to implement best practices, automation solutions, and digital tools for streamlined international insurance operations
  • Collaborate to draft globally relevant guidelines and effective training materials in alignment with relevant stakeholders to support scaling and adoption of optimized processes

Your Profile

  • Bachelor's or Master's degree in Business Administration, Insurance or a related field
  • Advanced certifications or professional qualifications in BPM or insurance management are highly desirable
  • Extensive experience (minimum 3 years) in business process management / consulting, preferably within the insurance industry, with a focus on international / multinational insurance programs
  • In-depth knowledge of international insurance operations, including policy issuance, claims handling, compliance, and regulatory requirements across multiple jurisdictions
  • Proven track record in leading process improvement initiatives, driving organizational change, and successfully implementing optimized processes and automation solutions
  • Strong analytical skills with the ability to gather and interpret complex data, conduct performance analysis and provide strategic insights
  • Proficiency in process modelling tools, data analysis tools, and visualization techniques is preferred
  • Open attitude to the usage of new technologies and willingness to try out new ideas to generate rapid customer value
  • Ability to communicate on complex topics in a professional setting in both written and spoken English



Flexible working hours

Flexitime arrangements and flexible working time models allow for a perfect work-life balance – however it suits you.


Health management

Stay healthy with us: thanks to preventive measures, a wide variety of sports and various partnerships.



Mobile working

Whether from home or on the road – our remote working model (up to 60 % mobile) offers you more freedom and independence.


Further training

We satisfy your thirst for knowledge – for example with further training, subject-specific seminars or work and study programmes.

 

Be You!

For us, the focus is on people. We live a corporate culture of openness and appreciation - we guarantee equal opportunities for all employees and candidates. This creates an environment in which personal potential can be developed in the best possible way.
Information at a Glance
Segment:  HDI Global
Job Location:  Hannover
Requisition ID:  844
Standard Weekly Hours:  38.00
Employee Type:  Full/part time
Duration of employment:  permanent
Contact:  Christopher Denysiak

 Hire date: flexible

 Learn more:
 careers.hdi.group

Take off with HDI Global!

As one of the world's leading industrial insurers for more than 120 years, we have mastered challenges through our expertise, our pioneering spirit and a sense of community, qualities that position us well for the future. We offer you the opportunity to break new ground and develop together.