Stellenbeschreibung
Global Head of Claims Property

Your Tasks

  • You will head the Global Claims Center of Competence for the Property Line of Business, overseeing a team of approximately 15–20 claims professionals, including claims specialists and field adjusters. Responsibilities of the department includes handling and monitoring the most complex global claims, monitoring the global complex claims portfolio, and supporting local branches with expert knowledge, training, and all other facets of the claims handling process. You will also ensure consistent and timely reporting to Global Executive stakeholders
  • As Global Head of Property, your role is to develop and implement a comprehensive strategy and organisational structure that empowers claims professionals to operate as a cohesive global team of experts
  • In partnership with your team, other Global LoB Heads, and the Global Head of Center of Competence, you are responsible for fostering a high-performance culture. This includes delivering best-in-class claims handling, communication, and service, particularly in the most severe and complex claims scenarios, to achieve outstanding outcomes for HDI and its clients
  • You will also contribute to the ongoing development of the Chief Claims Office, the Claims Centre of Competence and the Global Claims Community
  • The team collaborates closely with Underwriting to apply insights from previous losses, identify and adjust exposure patterns, and develop policy wordings
  • Together with your team, you will establish and maintain a global portfolio overview, utilising clear key performance indicators to enable systematic trend analysis and pattern identification
  • You will drive the enhancement of global claims workflows and provide support to local claims units with respect to their local portfolios and reserves
  • The team is also responsible for conducting audits

Your Profile

  • You hold a degree in law, engineering, or loss adjusting
  • You possess substantial international experience in handling claims for short-tail insurance products, ideally within the Property Insurance sector, and demonstrate robust technical expertise in insurance policy interpretation, legal frameworks, and industry standards
  • You have regularly engaged with global industry stakeholders, including clients, brokers, and service providers, and have successfully led complex claims negotiations. Your communication skills—both written and verbal—are of a very high standard
  • It is your motivation to providing excellent customer service and building strong relationships with clients
  • You have already proven strong leadership with preferably managing international diverse teams. You are a strong believer of empowering your teammembers
  • You are adept at managing claims portfolios, analysing financial data, and implementing cost control measures
  • You have a comprehensive understanding of risk management principles and are skilled at proactively identifying and addressing potential risks
  • You are highly motivated to help shaping a new global claims structure for the future

 

Flexible Arbeitszeiten

Gleitzeitregelungen und flexible Arbeitszeitmodelle ermöglichen eine perfekte Work-Life-Balance – ganz wie es zu Dir passt.


Gesundheitsmanagement

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Mobiles Arbeiten

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Weiterbildung

Wir stillen Deinen Wissensdurst – zum Beispiel mit Fortbildungen, fachspezifischen Seminaren oder einem berufsbegleitenden Studium.

 

Be You!

Bei uns steht der Mensch im Fokus. Wir leben eine Unternehmenskultur der Offenheit sowie Wertschätzung und garantieren allen Mitarbeiter:innen und Kandidat:innen Chancengleichheit. So schaffen wir ein Umfeld, in dem das persönliche Potenzial bestmöglich entfaltet werden kann.
Informationen auf einen Blick
Segment:  HDI Global
Standort:  Hannover
Ausschreibungskennung:  692
Wochenstunden:  38,00
Beschäftigungsart:  Vollzeit
Beschäftigungsdauer:  unbefristet
Kontakt:  Oliver Schuster

 Startdatum: flexibel

 Erfahre mehr:
 careers.hdi.group​​​​​​​

Starte durch bei HDI Global! 

Als einer der weltweit führenden Industrieversicherer, haben wir in unserer 120-jährigen Unternehmensgeschichte mit Pioniergeist und Gemeinschaftssinn viele Herausforderungen gemeistert und sind für die Zukunft sehr gut aufgestellt. Wir bieten Dir die Möglichkeit, immer wieder neue Wege zu gehen und uns so gemeinsam weiterzuentwickeln.